Pricing

An active client subscription is any client who is currently subscribed to one of your ongoing programs. Clients who download your fixed length programs won't count towards your active client subscription count.

You won’t be charged for adding coaches during your trial. We’ll only take the first payment at the end of your trial if you choose to upgrade.

You can invite as many additional coaches to train with you as you need, but the $12.99 charge will apply per coach who joins in this way, unless you are on the Unlimited plan.

You can upgrade or downgrade your account in the platform at any time. Please note that if you have more active client subscriptions than the downgrade plan allows, you will have to reduce your client subscriptions before switching.

If you've been invited to join forces with another coach on FITR, follow the email invitation to get started. You'll automatically be linked up to the coach you're joining, and you won't have to pay a monthly subscription fee.

All client accounts are free, they’ll only be charged when they purchase programming from a FITR coach.

Yes! If you want to charge your clients outside of our platform, offer free programming to boost your brand or to help your clients, you can choose not to charge. You won’t be charged any transaction fees when offering free programming.

Yes, set prices in your local currency, and we'll automatically display the price in your clients' local currency (as long as it's supported by Stripe), making it easier for them to understand how much they'll pay. View the 135+ currencies Stripe supports.

Transaction fees are applied when you sell one of your programs. We handle all payments within our platform when you connect your Stripe account. When you sell a program, a 5% fixed transaction fee will be deducted from your total sale. Stripe will also charge you fees that vary from country to country, which you can learn more about by visiting Stripe - https://stripe.com/pricing.

When setting up payments, you'll be asked to set up a Stripe account which is used to handle your payments. Stripe will directly charge you to process a transaction whenever you sell a program, which you can learn more about by visiting the Stripe pricing page. You will also be charged a 5% fee on your paid programs which is paid directly to us, this allows us to keep our subscription prices low and grow with you as you sell more programming.

Yes, to use our integrated payments system you will be required to set up a Stripe account. There's no need to create one in advance, one will automatically be created for you when you follow the process to link Stripe to FITR. You'll be able to have your own log in details to access Stripe directly at any point.

All trials will have access to the features listed in our UNLIMITED account option, giving you the chance to try everything FITR has to offer. At the end of your trial, we won’t automatically put you on to an UNLIMITED account, you’ll be able to choose for yourself.

When your free trial ends, you'll be asked whether you'd like to upgrade your account to a paid plan. You can upgrade your account at any time during the trial, and you'll still receive the remaining days for free!

Any White Label and Zapier features you set up will be saved (except for Custom URLs). You’ll need to upgrade to an UNLIMITED account to activate your brand customisations and Zaps after your trial has ended.