Manage
Remote training doesn’t have to be impersonal.
Learn about your clients & take decisive coaching actions based on how they’re engaging with your programming.
Client Retention Analytics
We’ve made sure you’ve got all of the information you need about your clients to offer your best services as a coach. View snapshots of how your overall client base is performing, as well as detailed analytics on each individual.
Switch between client lists based on how they’ve engaged with your programming to segment what you see.
A list of all clients active on your programs.
Prospective clients trialling your subscription based programming.
Outstanding client invites, or those yet to start their program.
View old clients, with the option to invite them to something new.
Find out which clients have spent the most on your programming.
Mood & Energy Levels
Get an insight into the mood and energy levels of your clients. Adjust the time periods and use this to understand if they need a little care and attention.
Completion Rate
How much of your programming is being completed? Find out who’s missing days, or simply viewing and not logging their results.
Status tags
Take action...
Send a message
Add new training
Review client activity
& more
Quickly invite clients to a new program, cancel subscriptions, offer refunds, mute notifications, and more.
Review & Build
Evolve your programming as you learn
Review client performances directly in the schedule view, attach feedback, and build improved programming for your clients.
Leave feedback & attach files
Attach files such as images and videos directly into the scheduling view while you review your client’s performances. Leave feedback and respond to their comments while you view your program's schedule.
Completion Rate
See the completion rate of training days in your programming and understand which parts have been completed, partially completed, or missed by your clients.
Group Activity
When reviewing your programming, we’ll show you a list of clients based on whether they’ve completed all, some, or none of the set programming. We’ve made it easy to send a message to everyone in these lists, so whether you’re praising your active clients or asking questions of anyone who isn’t completing their training, contacting your program followers is only ever a click away.
Search & Filter
Search your past programming for specific clients or elements you’ve included in your training such as benchmarks, challenges, descriptions and part titles. Use this to tailor and build future programming.
Build and copy new training days
Create new days whilst looking at past scheduling and client performances. Copy directly from the past into the future as you build new days and edit your programming as required.
Show them how it’s done.
Is your client’s form slightly off? No problem. Rather than tell them what’s wrong, show them with a video that can be saved in your media library for future use.
Hear it from our coaches...
"We made the switch to Fitr a few months ago and we are very happy with how easy and customer friendly this program is. We are very excited to use Fitr to grow our business further."
For the coaches who want to get the most out of their clients.
Harness our features to personalise your training and motivate your program followers.
Daily Leaderboards & Challenges
Let your clients compare and socially interact with each other on real time leaderboards. From Daily Leaderboards within each of your specific programs, to wider Challenges encompassing all of your clients, integrate another level of client management into your online programming.
Daily Leaderboards
Add one-off scored workouts into a single program on any given day. Clients following the program can upload their performance and see how they stack up against the competition.
Challenges
Create challenges for all of your clients across multiple programs. Your central challenge leaderboard will automatically update in real time as clients submit new entries.
Hear it from our coaches...
“For me it was a no brainer going with Fitr. They’re the most thoughtful program building site that simplifies the process of putting your creations into good formats in a way your clients can follow and understand easily. The payment process for both athletes and coaches has been made easy and that alone allows you to focus on programming over time consuming admin.”
Messaging
You’re only ever one click away from communicating with your clients.
One messenger to replace them all
Whether you’re reviewing the performance of an individual client, or you’re sending an update to your entire community, we’ve made it easy to communicate no matter where you are in our platform.
1 to 1 client messaging
Chat directly to your client about their training, how they're feeling, or to answer any questions they have.
Communities
Start group chats between you and your clients, specific to each of your subscription based programs. Use community chats to socialise and interact with your clients while based remotely.
Community Control
Community chat groups are automatically updated as clients leave and join your programming. No more admin headaches.
Across the platform
Your clients can chat and interact with each other in various areas of the platform.
@tagging
Tag individual members or entire leaderboards and communities in your messages to notify the right people.
attachments
Share media such as documents, images and videos.
Everything you need to know in an easily manageable view. See all notifications, or view by the the following types:
Client and program warnings, such as outstanding programming required.
View client performances that require your review.
A list of all financial notifications such as new program followers, or a client cancelling their subscription.
Any outstanding invites that you’ve sent to your clients.
See updates relating to all your leaderboards, such as when someone tags you in a comment.
If a client @tags you for some help or it’s getting social on your leaderboard, we’ll let you know when you’re needed in conversation.
Control which notifications appear in your feed with the options to mute specific programs and clients. If you’re managing a large client base or you’re being hassled by a free giveaway, adjust your notifications so that you can focus on the clients and programming that matters most.
Email Summaries
Your feed will automatically update as new notifications arrive, but you can also control additional email notifications, just let us know your preferences.
Every day, we’ll send you a summary of any notifications that need your attention.
We’ll send you an email every time there’s financial activity, such as new program subscriptions.
Notifications & Warnings
Business finances on auto-pilot.
Analyse your earnings and where improvements can be made, with breakdowns of sales by program type, client location and more.
Download sales invoices and receipts for your reporting purposes. Your clients can download their billing history too.
Cancel client subscriptions on their behalf and easily offer partial or full refunds at the same time. We're here for you if there's hiccups along the way to greatness.
Export reports of your sales to CSV files with hyperlinks to invoices. Filter by date, client location, program and more. Great for accounting purposes.
MOBILE APPS
Dedicated Client and Coach Apps are available for download on iOS & Android. Check them out by using the links below.
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